We can’t carry every colour and pattern of every item in stock, but we sure can get them! DerLook Furniture has a huge network of suppliers to get that couch, chair, table, carpet, or lighting in the colour, pattern, or finish you are looking for. Don’t settle for something close at a bigger store. Tell us what you want, and we’ll get you exactly what you want in a reasonable amount of time. Our special order service is a designated area to help you when you cant locate the exact furniture you want on our listing. If you're looking for a custom item or maybe just something a little different then what everyone else has, our trained furniture experts will help you find the right size, color and style of furniture at a price that will fit your budget. Since we offer thousands of colors, styles and sizes, we are confident you will find what you are looking for without the inconvenience of having to shop around. When the order arrived the remaining Balance is due. Because special order pieces are hand crafted to meet your specific requirements, they take 6-8 weeks to deliver.
Our customers have the choice of ordering online or by email to ensure all individual expectations are met. In order to complete the payment, you need to transfer the amount upon completion of the online purchase.
BUILT FOR YOU
We are constantly striving to reduce our lead time, giving our customers a fast and secure delivery service.
After purchasing your items the order is sent straight to our own factory for manufacturing.
With years of skilled manufacturing experience our team are proud to produce high quality and highly durable products for our customers.
As soon as your order is ready we will deliver it to you quickly and securely.
To guarantee secure and pleasant shopping experience DERLOOK uses a secure banking system that protects your online payment information. Our bank details are as follows:
Bank: ANZ Bank
Account holder: DERLOOK Limited
Account No.: 01-0143-0148758-00
Our special order policies are simple. 1) A 30% deposit is required at the time the order is placed. 2) Orders cannot be canceled or exchanged once the order has been placed with the factory. 3) Under certain circumstances, some factories will accept cancelation of orders prior to shipment. In this case you, the consumer, are responsible for any restocking fees, which may amount to 15% of the original purchase price.